Customer Service Representative - State Farm Agent Team Member
Full Time • Congers, NY
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ABOUT THE AGENCY:
Debbie’s journey with State Farm began in 1977 after graduating from Pace University, and she’s been proudly serving her community ever since. She opened her agency in 1995, building a reputation for exceptional service and a welcoming environment.
Debbie’s journey with State Farm began in 1977 after graduating from Pace University, and she’s been proudly serving her community ever since. She opened her agency in 1995, building a reputation for exceptional service and a welcoming environment.
Our team, now seven strong, is dedicated to creating a warm and inviting space for both customers and colleagues. We pride ourselves on fostering connections and providing outstanding support to everyone who walks through our doors.
If you’re looking to join a team that values kindness, collaboration, and making a difference, we’d love to hear from you!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Debbie McGuinness - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $50,000.00 - $75,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
- Our office is located in Congers, NY.
- Our office is open 9 am - 5 pm Monday - Friday; afterhours and weekends by appointment.
- I have been a State Farm agent since 1995.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- I am a proud graduate of Pace University.
- We currently have 5 team members at our agency.
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none